Legal notice

1. Website publisher

Les Amis d'Emy — Emelyne VERTENOEUIL, a French micro-enterprise.

• SIRET: 999 114 861 00019
• Business address: La Couronne (16400), France
• Phone: +33 6 10 60 47 94
• Email: contact@lesamisdemy.fr
• Publication director: Emelyne VERTENOEUIL

2. Hosting

This website is hosted by o2switch, Chemin des Pardiaux, 63000 Clermont-Ferrand, France.

• Website: www.o2switch.fr
• Phone: +33 4 44 44 60 40

3. Intellectual property

All content on this website, including text, photographs, illustrations, logos, graphic elements and their layout, is protected by intellectual property law and belongs to its respective authors. Any reproduction, representation, modification, publication or transmission, in whole or in part, is prohibited without the publisher's express permission.

4. Liability

The website content is provided for information purposes. The publisher endeavours to keep the information accurate and up to date but cannot guarantee its accuracy, completeness or currency. The publisher cannot be held liable for direct or indirect damage arising from access to or use of the website.

5. Privacy policy

Data controller

The controller of the personal data described below is Emelyne VERTENOEUIL, acting for Les Amis d'Emy, whose contact details appear at the top of this page.

Data collected and purposes

When you use the contact form, the following data may be processed: full name, phone number, email address, address, information about your pet, requested service, preferred dates and any additional information you choose to provide.

This information is used only to respond to your enquiry, prepare a quote, arrange an introductory visit or booking, and manage the customer relationship.

Technical connection logs, including IP address, date and page visited, may also be retained by the hosting provider for website security and proper operation.

Legal basis

• Contact enquiries, quotes, introductory visits and bookings: steps taken at your request before entering into a contract.
• Hosting provider's technical logs: legitimate interest in website security and proper operation.

Recipients of the data

Form data is intended for Les Amis d'Emy. The hosting provider o2switch may process technical logs required for website security.

When you click their links, you access the third-party services Instagram, Facebook and WhatsApp, operated by the Meta group. These services apply their own privacy policies. Les Amis d'Emy does not sell data or use it for advertising purposes.

Transfers outside the European Union

Cal.com, Instagram, Facebook and WhatsApp may process data outside the European Union. These transfers are subject to the safeguards described in the privacy policies of the services concerned.

Retention periods

• Enquiries received through the form or by email: for the time needed to handle the enquiry and manage the customer relationship.
• Hosting provider's technical logs: in accordance with the periods set by applicable regulations and the hosting provider's policy.

Cookies and trackers

The website itself currently sets no analytics or advertising cookies. Instagram, Facebook and WhatsApp may set their own cookies or trackers only when you access their services by clicking the relevant links. Please consult the privacy policies linked above for more information.

Your rights

Under the GDPR and the French Data Protection Act, you have rights of access, rectification, erasure, restriction, objection and data portability. You may exercise these rights by writing to contact@lesamisdemy.fr.

You also have the right to lodge a complaint with the CNIL if you believe your rights are not being respected.

6. External links

Links to third-party websites or services are provided for convenience. Les Amis d'Emy has no control over their content, availability or practices and cannot be held responsible for their use.